💌 1. Who we are
We are Miz Helena Books (mizhelenabooks.com.au) — a small creative business run from Australia, sharing children’s books, art, and family-friendly adventures.
If you have any questions about this policy, you can reach us at:
📧 helena@mizhelenabooks.com.au
🌿 2. What information we collect
We only collect the details we need to run our site, shop, and competitions smoothly. This may include:
- Your name and email address (for newsletters, competitions, or contact forms)
- Your shipping or billing details when you place an order
- Any messages or feedback you send us
- Basic website visit information (like page views and browser type) through standard analytics tools
We do not collect unnecessary personal data, and we never sell or trade your information.
🛍️ 3. When and how we collect it
We collect information when you:
- Subscribe to our Mailchimp newsletter or colouring competition
- Place an order or make a payment through PayPal
- Purchase items that are printed and shipped via Printify
- Fill out a contact form on our website
- Enter one of our competitions or giveaways
🔒 4. How we use your information
We use your details to:
- Send updates, newsletters, or special offers (if you’ve subscribed)
- Process your purchases and send your items safely
- Communicate with you about orders or competition entries
- Improve our website and customer experience
You can unsubscribe from emails at any time using the link at the bottom of any Mailchimp email.
🤝 5. Who we share it with
We only share your information with trusted partners that help us run Miz Helena Books smoothly:
- Mailchimp – for newsletters and sign-ups
- PayPal – for secure payments
- Printify – for printing and shipping your merchandise
Each of these services has its own privacy policy and meets international privacy standards.
We never share your information with third parties for marketing.
🔐 6. How we protect your data
Our website uses secure connections (HTTPS) and trusted third-party services.
We do not store payment details on our site — all transactions go through PayPal’s secure servers.
We only keep your details for as long as necessary to provide the service you requested.
🧒 7. Children’s privacy
Our site is family-friendly, but we don’t knowingly collect personal information from children under 13 without parental consent.
Parents or guardians can contact us anytime to review or delete their child’s information.
✉️ 8. How you can access or delete your data
You can contact us at helena@mizhelenabooks.com.au to:
- Ask what information we hold about you
- Request corrections or updates
- Ask us to delete your data
We’ll respond within a reasonable timeframe.
⚖️ 9. Changes to this policy
From time to time, we may update this Privacy Policy to reflect new laws or services.
The “Last updated” date at the top shows when we last made changes.
🌸 Thank you
We appreciate your trust and promise to handle your details with care, honesty, and respect — just as we’d want our own to be treated.